Privacy Policy
At ROXATE LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or by email
- Submit information through our contact forms
- Apply for employment opportunities
- Register for events or webinars
- Subscribe to newsletters or updates
The personal information we may collect includes your name, email address, phone number, company name, job title, and any other information you choose to provide.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Respond to your inquiries and fulfill your requests
- Process and evaluate job applications
- Send you administrative information, such as updates or changes to our terms, conditions, and policies
- Send you marketing communications, newsletters, and other information that may be of interest to you
- Improve our website and services
- Analyze usage patterns and trends
- Protect against fraud and unauthorized transactions
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- WhatsApp Business - for client communication
- ElevenLabs - for voice synthesis services
- Google Analytics - for website analytics
- CRM systems - for managing customer relationships
- Email service providers - for sending newsletters and communications
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- The right to access - You have the right to request copies of your personal data.
- The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
How to Exercise Your Rights
If you would like to exercise any of these rights, please contact us at privacy@roxate.com. We will respond to your request within 30 days. You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@roxate.com
Phone: +447822015226
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Last Updated: May 19, 2025